1stcom recognizes that downtime is not an option for your websites. That's why we invest heavily in hardware and facilities that ensure that our clients are up and running on the web 24 hours a day, seven days a week. 1stcom's Network Operations Center (NOC) features raised flooring. This enables a constant flow of conditioned air and helps to maintain uniform room temperature at all times. In addition, raised flooring reduces static and ensures a professional, computer-grade environment for your servers. Finally, the NOC is located in one North Americas largest communications hubs, secure, monitored, class A building with a minimum number of approved personnel allowed access to highly sensitive areas and equipment. A detailed record of employee and visitor entry is maintained at all times.