Interviewed on 11 Feb 08
Nirmal, Sr. Manager
SupportPRO offers Transparent Technical Support Services for ISPs and Data Centres around the globe. We specialise in providing round the clock hosting support, software support and administration & monitoring services.
SupportPRO is US based corporation headquartered in Illinois. We have own development center located in India which helps us offer quality customer support around the clock to clients. At the same time you are working with a US based company which enables you to have the peace of mind knowing that the agreement is bound by local laws.
SupportPRO has been providing Outsourced Technical Support for Web hosting companies, Data Centers and other ASPs for over three years.
Our strong holds are
• 24/7 availability
• Accountably
• Transparency
All our support engineers are located in our professionally managed support centre in South India. All our support engineers have 4-year engineering degrees or graduate degree in computer science. Most of them have certifications from Red Hat and /or Microsoft. So rest assured, you are working with professionals at SupportPRO.
What unique selling points do you offer?
Describe the services you offer?
Describe your target market?
Webhosting Companies of all sizes, Data Centres, ISPs
How is your company planning for the future?
The best available option for Webhosting providers when it comes to Outsourced Technical Support Services.
What benefits can you offer your customers?
We DELIVER what we promote. We promote transparency, consistency and dedication.
How do you support your customers?
We offer a suite of world class outsourced technical support services to web hosting companies of all sizes including Server Administration & Monitoring, Ticket Support, Live Chat Support, Dedicated & Semi dedicated Support.
