Interviewed on 7 Jul 08
Dots & Coms Pty. Ltd, .
We specialise in professional website hosting and development services for small & large scale businesses at fixed prices. We also offer range of website hosting and design packages from basic website design to full service online e-Commerce solutions.
Dots & Coms Pty. Ltd is a preferred agency for website hosting, designing, re-designing, content management systems, interactive & animated websites, e-Commerce website development, Google web promotion since over 9 years.
Vast exposure to businesses around the world adds new ideas & colours to all our designs.
What unique selling points do you offer?
We believe in giving the client the greatest resources, the most innovative tools, and the customer care to achieve their web goals.
The goal is for each member of the community to establish their web presence. We also have web design studio so we have better insight into problem faced by our customer and we are better prepared to guide them. Sometime we even help them do coding and educate our customers with new features and assist them to achieve their goals quicker and in a more friendly approach. We think uncomplicated custom web hosting which the client can customize if additional components are needed is the way to go.
We believe in creativity, innovation, and professionalism on all levels. A company must have a rock solid reputation, a friendly staff, and expert engineers, for which we are already known for.
Describe the services you offer?
Web Hosting is more like how a Hotel hosts their guest. A cosy welcome and the longer we can make them stay based on our performance and service quality; the happier we are having played a role of a good host.
Describe your target market?
We focus mainly on small and mid level companies wanting to host their website with friendly, reliable and technically superior hosts.
How is your company planning for the future?
In the coming years we plan to have servers in Australia and NZ to be able to fulfil the growing hosting demands from these regions and help to fulfil the hosting requirements from organisations and help them manage their dedicated web and application servers.
What benefits can you offer your customers?
We have over a decade of experience in Hosting and are passionate about our business. We are a one stop place for webhosting, web designing with superior and friendly tech support provided through Email, Phone and chat.
How do you support your customers?
We provide Standard technical support service provided over phone / email / chat. We assist organisations with dedicated server management, application, server security and installation of SSL.
