Interviewed on 16 Aug 07
Gary Kamen, Online Marketing Manager
GoDaddy.com provides a one-stop shop for individuals and businesses to establish maintain and evolve an online presence. Go Daddy is the world’s most popular domain registrar. The company offers a variety of domain name registration and Web site hosting services, as well as Web site creation tools, e-commerce and security solutions, and productivity and marketing tools.
Building a presence on the Web should be easy and inexpensive. Go Daddy is committed to providing feature-rich products and services at the lowest possible price, with user-friendly interfaces and top-notch 24/7/365 customer service and support.
Go Daddy is also dedicated to keeping customer data secure, with physical security and network monitoring in place at all times. Go Daddy is an industry leader in the fight against spam, phishing, fraud and other abuses that threaten the online experience.
What unique selling points do you offer?
Go Daddy has become a world leader by being dedicated to our customers with round-the-clock live customer support, network & security monitoring 24/7, up-to-date product offerings, including almost all products developed in house and by not offshoring or outsourcing a single job.
Describe the services you offer?
Hosting is the business of housing, serving and maintaining files for one or more Web sites. In a sense, you rent space on a computer to hold your Web site. Your host, the computer where your Web site files are stored, assigns an address (IP) for your files to your domain name so that anyone can find your Web site on the Internet by typing in your domain name. At Go Daddy, hosting also means world-class secure facilities, 24-hour monitoring and a 99.9% uptime guarantee on our shared hosting.
Describe your target market?
We offer our products and services for anyone interested in having an online presence.
How is your company planning for the future?
We will continue growing our business to provide the best possible customer support available, along with reliable products and services. We will continue to develop new products and upgrade our existing product offerings.
What benefits can you offer your customers?
Affordable prices, live customer support any time of the day, up-to-date product offerings and round the clock maintenance and protection of our servers. Analyst Netcraft recently ranked Go Daddy as one of the most reliable hosting companies in the world.
How do you support your customers?
GoDaddy.com is proud to offer 24/7/365 live customer support via both phone and email. Go Daddy does not outsource or offshore any of its jobs.