Interviewed on 13 Jan 09
Giles Fellingham , Managing Director
Savage Hosting have been around since 2000 and spawned from a gaming industry that required a presence for the organisers. We were recommended to many local businesses because of our professionalism and reliability to supply web sites and email systems online.
Savage Hosting provides web hosting to all types of people and industries. Whether you want a site for your family, your hobby or your business, we’re able to provide you with the right package.
Our prices are competitive and sound but it's our solutions that make us stand out. 95% of our clients come to us via "word of mouth". We're a trusted company in the market place and will ensure you are provided with the best experience you can get!
Remember that a web site is an extension of your business so make sure you host it with a provider that can support your requirements!
What unique selling points do you offer?
We don’t provide our services to everyone! Only those that actually want web sites or email services online, not a huge amount of disk space for file sharing or huge forums that take up more processing power than they should. We never over sell our services and don’t charge with setting up or domain modifications.
Describe the services you offer?
A minimal expense to the client that is totally reliable and can be used as an extension of their business cards.
Describe your target market?
Businesses are our main focus. Small to medium enterprises make up the majority of our clients but we have a lot of user sites (Package 4) and hobby sites (Package 3) as more and more people see the potential of having a web site or web email system. We have several sites setup purely for Photo Galleries too, allowing the clients to upload photos of their wedding or holidays for sharing with friends & family.
How is your company planning for the future?
We will have doubled in size and see many more clients using our services as word of mouth spreads of Savage Hosting. 95% of our clients come to us via recommendation and we see this as the real reason behind our success. Clients will use your services if their colleagues recommended you!
What benefits can you offer your customers?
Because our servers are reliable, powerful and well supported.
How do you support your customers?
We have an online support system that informs us of any issues with our servers as well as a portal for clients to create and track support requests left with us. As support goes we only average 1 call per client every 3 months! 99% of the sites with us don’t need much support as our clients tend to have sites that rarely need much involvement from us.
