Interviewed on 19 Mar 09
Tom Beavan, Marketing Manager
What unique selling points do you offer?
eLINIA deliver premium managed hosting services for companies ranging from SME’s to FTSE 100 , with data centres across the UK. Trusted by many Blue Chip Financial institutions to manage their internet presence and services, we provide a highly secure service with around the clock support.
eLINIA provide a fully managed ISO 27001:2005 accredited virtual hosting package based on our tried and trusted delivery principles. We provide 99.95% service uptime, huge capacity and are agile enough to meet your ongoing business needs. We adapt to your changing requirements quickly and efficiently.
Describe the services you offer?
Hosting means many things to many people, for us there is no typical customer. eLINIA provides tailored solutions to meet our customers’ exact requirements using best of breed components housed in state of the art hosting environments. For eLINIA hosting is providing a fully managed service 24/7/365, with the highest levels of reliability and security making sure your application is always available.
Describe your target market?
The eLINIA customer base covers the whole spectrum. We provide tailored solutions to SME and private organizations looking for a single server setup to Government bodies, and Blue Chip Financial institutions with complex multi site platforms spread across a mix of operating systems and technologies.
How is your company planning for the future?
eLINIA aims to a market leader in the UK for managed and secure hosting. Along with this we aim for the eLINIA brand to become an authority in managed hosting offering advice and guidance to all sectors on their IT infrastructures.
What benefits can you offer your customers?
Clients choose us based on the capabilities and the service we can deliver. This accompanied with our company history, track record, accreditations and client feedback makes eLINIA a compelling proposition
How do you support your customers?
• 24x7x365 monitoring & management
• 24x7x365 manned UK based operations desk and datacentres
• 24x7x365 performance monitoring portal
• 100% Internet Bandwidth Uptime
• 100% Power availability
• 100% Outage Detection
• 100% Intrusion Prevention Service signature update within 24 hours of release
• 99.95% Service Uptime
• 250GB internet data transfer per month per server
• Asset Management
• Change Management
• Incident Management
• Automated Escalation Process
• OS licensing included
• Gigabit internet connectivity
