Interviewed on 11 Mar 09
Alicia Rivera, Vice President
REVCOM is one of the best web hosting, online service providers in the industry. We specialize in serving internet businesses across the globe and have been successful for the past 5 years and continue to achieve customer satisfaction.
REVCOM provides a variety of services including web hosting, reseller hosting, dedicated servers, e-mail services, domain registrations, SSL products, custom web design, online web site builder and professional logo design. Our services are tailored meet the requests or requirements of any client whether personal or corporate. Our staff is ready and equipped to handle any challenge a client may present.
REVCOM strives on its ability to provide each and every client with a concrete foundation to fully utilize their online presence and to achieve their goals.
What unique selling points do you offer?
The big difference between REVCOM and other web hosting companies is our “out of the box” customer service experience. We realize that not everyone is knowledgeable in the world of web hosting and we communicate with these businesses in a language they can understand. REVCOM is very fortunate to have a staff that is professional yet personable with each and every client. Due to our unique communication styles, clients provide us the needed feedback to help strengthen our company.
Describe the services you offer?
Web hosting to REVCOM is the core of each and every online presence. The ability to power each client with the technology to house information and build a reputable image is the main focus of REVCOM’S mission in the art of Web Hosting.
Describe your target market?
Anyone that has a vision REVCOM is here to make that vision a reality. Our main target has been small and medium sized businesses, but we do not limit ourselves. We provide services for everyone whether it’s hosting a family website, a custom software package, or a corporate online presence.
How is your company planning for the future?
In the near future you will expect to see REVCOM rolling out new web hosting, custom software and server technologies. REVCOM is constantly expanding in growth and will continue to employ the most knowledgeable sales and support staff that will provide each and every client with the personable customer service experience that we are known for.
What benefits can you offer your customers?
REVCOM deploys the most reliable and highly recognized server technologies that are in the industry. Our servers are the most highly optimized and cost effective for any web developer to become successful. We provide support 24/7/365 and our support team will treat every issue as we would our own. Clients are constantly commenting on our personable relationships and lightening fast response times.
How do you support your customers?
The support team at REVCOM is unmatched. REVCOM support is a 24/7/365, US based, around the clock, problem solving, quick responding machine. REVCOM offers a variety of support channels, which includes an online knowledge base, an online live chat, support forums, ticket system etc. to accompany our clients’ technical inquiries.
