Interviewed on 26 Feb 09
Philip Hines, Regional Sales Manager
NCisp has been in business for over 10 years providing fast and dependable service to our clients. We pride ourselves on our personalized email and phone support we offer our clients. We operate our own datacenter and have redundant connections thru two major providers. We offer web hosting, reseller hosting, dedicated servers, collocation, digital phone service, and data backup services.
What unique selling points do you offer?
Multi-lingual control panel, personalized phone support.
Describe the services you offer?
When I think of web hosting I think of a service that should be painless to use, easy to setup, and working with a live web site in a matter of minutes.
Describe your target market?
Businesses and personal clients looking to establish or grow their online presence.
How is your company planning for the future?
We will still be here as a company that has doubled our clients 4 times over.
What benefits can you offer your customers?
We are developers too, we can easily help and troubleshoot any problems that may come up, and solutions while working closely with them.
How do you support your customers?
We offer support services around the clock through live chat support on our website, trouble tickets, email, and toll free phone support. We try to give each customer a reply within 15 minutes of their initial ticket.
