Interviewed on 10 Sep 09
Jonathan, CEO
Focused in offering high performance LiteSpeed web hosting and reseller hosting. Also specializing in remote backups and web proxy hosting on high performance and redundant servers.
Founded in late December of 2008, IGXHost (Internet Gigabit Exchange) was set to launch. After months of preparation, IGXHost is now currently offering hosting solutions that compete with some of the largest hosting providers on this internet market. Specialized with shared hosting, reseller hosting, and exclusive proxy hosting at rock bottom prices. We offer solutions that are fit for any user backed by ardent support around the clock. Our solutions offer services ranging from personal blogs to large enterprise business, media sharing websites, or large forum communities. Utilizing the latest software and hardware technology to ensure top notch performance and stability. We guarantee 99% uptime on our network so you can expect no unexpected downtimes.
What unique selling points do you offer?
High performance LiteSpeed hosting that is potentially up to 9 times faster than traditional Apache hosting that most providers still offer. We also utilize only high quality hardware and setups featuring RAID-10 disk arrays for high redundancy. We use only quad core and dual quad core systems for our clients' web hosting needs.
Describe the services you offer?
We offer various services ranging from basic shared hosting, reseller hosting, and even web proxy hosting. We also offer specialized plans for businesses and serious web hosting resellers. We also offer low priced SSL certificates and remote backup storage accounts at very competitive prices.
Describe your target market?
We target anyone around the world. Whether you want to make a personal blog using Wordpress or want to have your company's website hosted, we have the services and personnel to assist you.
How is your company planning for the future?
We are continually updating ourselves with the newest improvements in technology. We recently introduced the Intel Core i7 processors for our newly deployed servers. We've also implemented R1Soft CDP as an additional form of data protection and backups for all of our clients.
What benefits can you offer your customers?
IGXHost offers not only quality, reliable, and professional service but our Rapid Response Teams are able to assist your needs at anytime during the day. We have an industry leading 30 minute average response time for all ticket and helpdesk requests. We also offer 24/7 live chat support when you need a quick response.
How do you support your customers?
Our Rapid Response Team is on duty 24/7/365. Whether it be on Christmas Eve, we'll be here. We recently introduced 24/7 live chat service where clients can get in touch with our staff regarding basic issues. This way our clients are able to get a quick response and resolution in real-time.
