Interviewed on 1 Mar 10
Kristel Jarvis, Marketing Manager
Established in 1995, NetBenefit is one of the UK’s most experienced hosting providers. We provide a wide range of dedicated server, managed hosting, virtualisation and cloud hosting services. Each of our solutions are designed specifically to suit our customer’s business needs.
Our hosting services are supported by PRINCE2 project managers, 24x7 expert technical support and dedicated account managers.
Customers range from retailers, to new media design agencies, publishers and online communities. The one thing our clients have in common is that they absolutely depend upon the guaranteed availability of their online presence.
Whether you require a single VPS or a complex hosting infrastructure, NetBenefit’s team of experts can assist you in finding the best solution for your business now and in the future.
What unique selling points do you offer?
NetBenefit is one of the UK’s most experienced hosting providers having been in existence since the early days of the internet. We only employ industry experienced experts which means that whether at the start of the consultation process or post implementation, our customers always receive professional and expert advice and support.
We are also part of Group NBT which provides a wide range of domain name and brand protection services allowing our customers to benefit from both our hosting expertise and that of the wider group.
Describe the services you offer?
NetBenefit provides a comprehensive portfolio of hosting services including dedicated servers, managed hosting, virtualisation and cloud services.
Our solutions are tailored to each customer’s requirements but can also include:
• Online managed backup
• Storage
• Firewall and security services
• Performance monitoring
Describe your target market?
NetBenefit provides hosting services to a wide range of customers from high street retailers to international charities, new media agencies and small start ups. Our customers choose NetBenefit because they want to know that their online presence will remain online. Whilst many of our customers are retailers, publishers or new media agencies, what all of our customers really have in common is that they need their website, online application or advertising campaign to be available 24x7.
How is your company planning for the future?
A hosting provider continuously plans a number of years in advance to ensure that it is always ahead of the current technology trends and to plan for capacity.
NetBenefit has strategic relationships with Dell, Microsoft and Red Hat as well as its data centre partners. We work closely with these technology partners to plan our product roadmap ensuring that our hosting services continue to offer performance and energy efficiency at competitive prices.
The hosting industry has seen a number of significant changes in the last few years including virtualisation and cloud services. Our comprehensive product portfolio provides our customers with a wide range of choices whilst always focusing on the important question of what the customer really needs to keep their brand visible and their online revenue protected.
What benefits can you offer your customers?
Choosing NetBenefit ensures you benefit from the following:
• Dell branded servers with the latest Intel processors for performance and energy efficiency.
• Energy efficient data centres powered by renewable energy
• Industry experienced team from initial consultation through to ongoing account management and support
How do you support your customers?
NetBenefit provides hosting services based upon experience. We only employ industry experienced professionals to ensure that our customers receive the best advice from the start of their project through to architect design, deployment and post implementation support.
NetBenefit’s professional technical support is available 24x7 with Linux, Windows and network experts always on hand to ensure that any queries you have are dealt with quickly.
